Shipping policy
Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping to the following countries:
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Andorra |
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Austria |
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Bahrain |
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Belgium |
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Bulgaria |
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Croatia |
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Cyprus |
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Czech Republic (Czechia) |
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Denmark |
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Estonia |
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Finland |
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France |
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Germany |
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Greece |
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Hong Kong |
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Iceland |
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Ireland |
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Italy |
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Latvia |
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Liechtenstein |
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Lithuania |
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Luxembourg |
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Macao |
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Malaysia |
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Malta |
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Monaco |
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Netherlands |
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New Zealand |
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Norway |
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Poland |
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Portugal |
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Qatar |
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Romania |
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San Marino |
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Serbia |
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Slovakia |
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Slovenia |
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Spain |
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Sweden |
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Switzerland |
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United Arab Emirates |
In the following countries, the device can be purchased solely through our distributors in these countries:
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Australia |
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Brazil |
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Canada |
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Hungary |
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Jordan |
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Saudi Arabia |
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Taiwan |
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United Kingdom |
At this time, the InsuJet is not for sale in the following countries:
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Afghanistan |
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Albania |
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Algeria |
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American Samoa |
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Angola |
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Anguilla |
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Antigua and Barbuda |
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Argentina |
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Armenia |
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Aruba |
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Azerbaijan |
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Bahamas |
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Bangladesh |
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Barbados |
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Belarus |
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Belize |
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Benin |
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Bermuda |
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Bhutan |
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Bolivia |
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Bosnia and Herzegovina |
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Botswana |
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British Virgin Islands |
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Brunei |
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Burkina Faso |
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Burundi |
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Cabo Verde |
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Cambodia |
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Cameroon |
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Caribbean Netherlands |
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Cayman Islands |
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Central African Republic |
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Chad |
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Channel Islands |
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Chile |
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China |
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Colombia |
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Comoros |
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Congo |
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Cook Islands |
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Costa Rica |
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Côte d'Ivoire |
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Cuba |
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Curaçao |
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Djibouti |
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Dominica |
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Dominican Republic |
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DR Congo |
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Ecuador |
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Egypt |
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El Salvador |
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Equatorial Guinea |
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Eritrea |
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Eswatini |
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Ethiopia |
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Faeroe Islands |
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Falkland Islands |
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Fiji |
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French Guiana |
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French Polynesia |
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Gabon |
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Gambia |
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Georgia |
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Ghana |
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Gibraltar |
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Greenland |
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Grenada |
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Guadeloupe |
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Guam |
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Guatemala |
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Guinea |
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Guinea-Bissau |
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Guyana |
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Haiti |
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Holy See |
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Honduras |
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India |
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Indonesia |
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Iran |
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Iraq |
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Isle of Man |
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Israel |
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Jamaica |
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Japan |
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Kazakhstan |
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Kenya |
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Kiribati |
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Kuwait |
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Kyrgyzstan |
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Laos |
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Lebanon |
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Lesotho |
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Liberia |
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Libya |
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Madagascar |
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Malawi |
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Maldives |
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Mali |
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Marshall Islands |
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Martinique |
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Mauritania |
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Mauritius |
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Mayotte |
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Mexico |
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Micronesia |
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Moldova |
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Mongolia |
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Montenegro |
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Montserrat |
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Morocco |
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Mozambique |
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Myanmar |
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Namibia |
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Nauru |
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Nepal |
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New Caledonia |
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Nicaragua |
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Niger |
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Nigeria |
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Niue |
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North Korea |
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North Macedonia |
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Northern Mariana Islands |
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Oman |
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Pakistan |
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Palau |
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Panama |
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Papua New Guinea |
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Paraguay |
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Peru |
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Philippines |
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Puerto Rico |
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Réunion |
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Russia |
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Rwanda |
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Saint Barthelemy |
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Saint Helena |
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Saint Kitts & Nevis |
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Saint Lucia |
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Saint Martin |
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Saint Pierre & Miquelon |
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Samoa |
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Sao Tome & Principe |
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Senegal |
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Seychelles |
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Sierra Leone |
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Singapore |
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Sint Maarten |
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Solomon Islands |
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Somalia |
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South Africa |
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South Korea |
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South Sudan |
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Sri Lanka |
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St. Vincent & Grenadines |
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State of Palestine |
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Sudan |
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Suriname |
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Syria |
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Tajikistan |
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Tanzania |
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Thailand |
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Timor-Leste |
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Togo |
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Tokelau |
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Tonga |
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Trinidad and Tobago |
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Tunisia |
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Turkey |
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Turkmenistan |
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Turks and Caicos |
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Tuvalu |
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U.S. Virgin Islands |
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Uganda |
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Ukraine |
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United States of America |
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Uruguay |
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Uzbekistan |
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Vanuatu |
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Venezuela |
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Vietnam |
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Wallis & Futuna |
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Western Sahara |
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Yemen |
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Zambia |
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Zimbabwe |
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@insujet.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 14 days after purchase, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@insujet.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@insujet.com.